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Service Management



If you need to apply for a new electric service, disconnect, reconnect or transfer a service; contact EDZ Customer Service Center.

To view the list of available service ratings and the payment fees associated with the different subscription types, click the appropriate link you choose below. Please note that the files are in Portable Document Format (PDF) and require the Adobe Acrobat Reader to view.

EDZ Subscriptions Ratings and Fees
The files provided below only list the payment fees required for standard typical applications, any other cases are treated separately at EDZ Customer Service Center.

EDZ Subscriptions Ratings and Fees
PDF (135 KB)

If you need to apply for residential or commercial services check the links below for more details. For other type of services; industrial, agriculture, large businesses, etc...; contact EDZ offices for detailed information.

Applying For
To request an electric service from EDZ, you need to complete and sign a standard service application form and provide the following papers:
  • A copy of the construction completion certificate approved by the municipality, if your building was constructed before March 1964.
  • A copy of the occupancy permits, if your building was constructed after March 1964.

It is favorable you provide the above listed documents but in case you lack both certifications, a copy of one of the following documents can also be accepted:
  • Parcel or building ownership papers.
  • Building rent certificate.
  • Construction permits in case you were applying for a "construction subscription".

Refer to EDZ Subscriptions Ratings and Fees file for a complete list of available service ratings.

Note that the existence of or the inability to verify payment of a past due amount could result in denial of service.
To request the disconnection of your service, you need to complete and sign a standard cancellation of service application form:

Your application main processing phases can be summarized as follows:
  • Issue your last bill
  • Disconnect and check your meter
  • Verify the existence of past due amounts
  • Settle your subscription deposit fees.
To request an increase or decrease of service rating, you need to complete and sign the same standard service application form as a new electric service.

Refer to EDZ Subscriptions Ratings and Fees file for a complete list of available service ratings and details about payment fees.

Note that the existence of or the inability to verify payment of a past due amount could result in denial of service.
If service was disconnected for nonpayment of your bill, tampering or bypassing your meter, you will be required to pay the following fees before service can be restored:
  • The application fees
  • The entire past due amount of the bill
  • The charges associated with your tampering or illegal connection

Note that the payment of all charges must be made at EDZ offices and reconnection will be scheduled the next regular business day.
Service Management
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