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File a Complaint


If you are a customer to Electricité de Zahlé and need to send us any complaint, use the form provided below.
You have at first to enter your account number and your meter serial number for your record details to be displayed accordingly. Then you will be prompted to submit the complaint you intend to.

You can refer to the Know Your Bill page if you need assistance getting your account number and your meter serial number.

Meter Serial Number*
Subscription Number*
* Required fields